At "As Fancy As," we strive to provide a seamless shopping experience for our customers. This includes ensuring that our shipping and refund policies are fair and transparent. Please read the following information carefully to understand how we handle shipping and refunds.
Shipping
We offer worldwide shipping for all our luxury items. Our dedicated team works diligently to process and ship your order as quickly as possible. Here are some important details regarding our shipping policy:
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Processing Time: Once your order is placed, please allow 1-2 business days for processing.
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Shipping Time: The estimated shipping time varies depending on your location. On average, it takes approximately 5-14 business days for your order to arrive.
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Shipping Methods: Our preference is AUSTRALIA POST. Though we do partner with other reliable shipping carriers to ensure the safe and timely delivery of your order.
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Shipping Costs: Shipping costs are calculated based on the weight and destination of your order. The exact shipping cost will be displayed at checkout.
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Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. We recommend checking with your local customs office for more information.
Refunds
We want you to be completely satisfied with your purchase from "As Fancy As." If for any reason you are not satisfied, we offer a hassle-free refund policy. Here are the key points to know:
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Eligibility: To be eligible for a refund, you must contact us within 14 days of receiving your order. The item must be unused, in its original condition, and in the original packaging.
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Refund Process: Once we receive the returned item, our team will inspect it and notify you of the status of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.
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Return Shipping: The customer is responsible for the return shipping costs, unless the item received was damaged or defective.
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Non-Refundable Items: Please note that personalized or custom-made items are non-refundable.
If you have any questions or concerns regarding our shipping and refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.
Thank you for choosing "As Fancy As" for your luxury item. We appreciate your business!
